LEGAL & COMPLIANCE

Terms & Conditions

1. About Us

Fitness Éire Training (“we”, “us”, “our”) provides online fitness education and professional qualifications delivered via our website and third-party learning management systems.

Business Name: Fitness Éire Training
Country of Operation: Ireland
Website: fitnesseiretraining.ie
Contact Email: Admin@Fitnesseiretraining.ie

2. Acceptance of Terms

By accessing our website, purchasing a course, or using any of our services, you agree to be legally bound by these Terms & Conditions. If you do not agree, you must not use our services.

3. Services Provided

We provide:

  • Online fitness education courses
  • Professional qualifications and certifications
  • Course packages and bundled programmes
  • Digital course access via a third-party Learning Management System (TalentLMS)

All courses are delivered online only unless otherwise stated.

4. Eligibility

  • You must be 16 years or older to purchase courses unless explicitly stated otherwise.
  • Some qualifications may have prerequisites (education, age, experience).
  • It is your responsibility to ensure you meet eligibility requirements before purchasing.

5. Course Access & LMS Accounts

  • Upon successful payment, an account is automatically created for you on our Learning Management System.
  • Login credentials are sent via email.
  • Access is granted only to the individual purchaser and may not be shared.
  • You are responsible for maintaining the confidentiality of your login details.

We reserve the right to suspend or terminate access if misuse or sharing is detected.

6. Payments & Pricing

  • All payments are processed securely via Stripe.
  • Prices are displayed in EUR unless stated otherwise.
  • Full payment is required before course access is granted.
  • We reserve the right to change prices at any time (existing purchases are unaffected).

7. Refunds & Cancellations

Due to the digital nature of our courses:

  • No refunds are issued once course access has been granted.
  • By purchasing, you expressly consent to immediate access and waive your right to withdraw under EU consumer law (Directive 2011/83/EU).
  • Exceptional cases may be reviewed at our discretion.

8. Course Content & Certification

  • Course materials are provided for educational purposes only.
  • Certification is subject to:
  • Course completion
  • Assessments
  • External awarding body requirements (where applicable)
  • We do not guarantee employment or earnings upon completion.

9. Intellectual Property

All content including:

  • Videos
  • Text
  • Assessments
  • Branding
  • Course materials

remain the intellectual property of Fitness Éire Training and/or our education partners.

You may not reproduce, distribute, resell, or share content without written permission.

10. Acceptable Use

You agree not to:

  • Share login credentials
  • Attempt to access restricted systems
  • Copy or distribute course content
  • Engage in abusive or unlawful behaviour

Violations may result in immediate termination without refund.

11. Limitation of Liability

We are not liable for:

  • Technical issues beyond our control
  • LMS downtime
  • Internet or device failures
  • Loss of earnings or career outcomes

Our total liability shall not exceed the amount paid for the course.

12. Third-Party Services
We use trusted third-party services including:

  • Payment processors
  • Learning management systems
  • Email and SMS providers

We are not responsible for outages or failures of third-party systems.

13. Termination

We reserve the right to:

  • Suspend or terminate accounts
  • Remove access to services
  • Refuse service

for breach of these Terms.

14. Governing Law

These Terms are governed by the laws of Ireland. Any disputes shall be subject to Irish courts.

Privacy Policy

1. Data We Collect

We collect:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Course progress and assessment data
  • Technical data (IP address, device info)

2. How We Use Your Data

Your data is used to:

  • Process payments
  • Create LMS user accounts
  • Deliver course access
  • Send course-related communications
  • Meet legal obligations

3. Legal Basis for Processing

We process data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate business interests
  • Explicit consent (marketing communications)

4. Data Storage & Security

  • Data is stored securely on GDPR-compliant servers.
  • Payment data is never stored on our servers.
  • Access is restricted to authorised personnel only.

5. Third-Party Data Sharing

Your data may be shared with:

  • Payment processors (Stripe)
  • Learning management systems (TalentLMS)
  • Email/SMS providers

Only the minimum necessary data is shared.

6. Data Retention

We retain data only as long as necessary for:

  • Course delivery
  • Legal obligations
  • Certification records

7. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Lodge a complaint with the Data Protection Commission (Ireland)

Further Policy's

3. COOKIE POLICY

We use cookies to:

  • Improve website functionality
  • Analyse site traffic
  • Remember user preferences

You may disable cookies in your browser, but some features may not function correctly.

4. EMAIL COMMUNICATION POLICY

By purchasing or registering, you agree to receive:

  • Transactional emails
  • Course access emails
  • Important course updates

Marketing emails are opt-in only and you may unsubscribe at any time.

5. SMS COMMUNICATION POLICY

If you provide a phone number, you may receive:

  • Account notifications
  • Course reminders
  • Critical service updates

Marketing SMS messages require explicit consent and include opt-out instructions.

6. USER DATA & ACCOUNT POLICY

  • Each account is for one user only
  • Account sharing is prohibited
  • Misuse may result in termination
  • User progress and assessment data are monitored for quality assurance

7. REFUNDS & DIGITAL CONTENT POLICY

  • All sales are final once access is granted
  • No refunds for digital content
  • Exceptions are discretionary

8. DISCLAIMER (FITNESS & EDUCATION)

Our courses:

  • Do not replace medical, legal, or professional advice
  • Are educational in nature
  • Do not guarantee outcomes

Always consult qualified professionals where appropriate.